![]() You will need the cellphone number, last name and ZIP code associated with your previous account. Pay your bill with disconnected account website: Send a check or money order to the nearest Verizon payment address.Call Verizon customer service at (800) 837-4966.How to pay your bill by calling customer service: Download the My Verizon App to your smartphone.Call the Verizon bill pay phone number at (800) 345-6563.If you are a Verizon business customer, you can pay your Verizon bill here. Pay your Verizon bill on your time with multiple ways to pay, including cash, check, E-check, ATM and most major debit or credit cards. Verizon store locations: Find local Verizon stores and phone numbers.Verizon has thousands of stores across the country if you’d prefer to talk to someone face-to-face about customer support issues. Video chat: Connect to a live customer service agent for a video chat.Video forums: Connect with users just like you to find useful information and get answers to frequently asked questions.Send them a direct message on Twitter for the quickest response. ![]() X (formerly Twitter): Send a tweet for Fios-related issues or for Verizon Wireless issues. Verizon social media: Facebook: Connect with Verizon customer service via Facebook Messenger.Verizon Live Chat: Live Chat allows users to sign in to their active account and initiate a conversation with support staff.My Verizon App: The app connects users with tech support, purchasing options and billing.They have an app and a live chat, as well as forums and social media accounts. ![]() There are a variety of ways to interact with Verizon support staff online. You can also visit a Verizon store location to speak with a Verizon representative in person. Reach specialized Verizon Fios customer service departments, stay in touch with Verizon customer support via social media or get help from the Verizon community and forums. Register on My Verizon to pay Verizon bills, manage account, switch plans, check usage, swap SIM cards, reset a voicemail password, view order status and more. If we or you cancel your Verizon Home Internet service w/in 90 days after installation/setup, the ETF credit will be charged back to your final bill. 24/7 automated phone system: call 611 from your mobile. You remain solely responsible for paying the ETF to your prior service provider. Documentation of the ETF for internet from your prior service provider must be provided w/in 90 days after Verizon Home internet installation/setup and offer will be fulfilled via bill credit, to your Verizon account, in the amount of the ETF up to $500. Offer is non-transferable and has no cash or refund value. ![]() To find out if Verizon offers internet service at your address, check your availability. Fios service is available in the mid-Atlantic and Northeast, while we’ve rolled out 5G Home Internet and LTE Home Internet in more and more places across the country. Early Termination Fees: For new Verizon Home Internet customers who terminated their prior internet service and incurred an early termination fee (ETF) within the last 4 months. Verizon Home Internet offers a variety of internet speed plans across the United States. Limit of one credit on one eligible address on your account. You must return all Verizon-owned equipment w/in 30 days of cancellation refund will be issued 30-60 days after equipment return. If you cancel service w/in 30 days of activation, we will issue a refund for your service usage for up to 30 days (excluding equipment, professional setup charges, late fees, entertainment subscriptions and account add-ons) as a one-time bill credit or to the original payment method. 30-Day Money-Back Guarantee: You will be charged for monthly service on your activation date.
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